Customer service & billing

We aim to acknowledge support requests within 2 business days.

Email support
PRODUCT & ACCOUNT

Get the right help.

Include the product name, account email and a clear description of the issue. For early access, use the subject “AIONE BIZCARD Early Access”.

PAYMENTS & REFUNDS

Identify your purchase.

Include your payer email and order or receipt reference. See the refund conditions and cancellation instructions.

Refund Policy ↗
PRIVACY

Exercise your rights.

Use the subject “AIONE Privacy Request” for access, correction or deletion. Proportionate verification may be needed.

Your privacy choices ↗

Never send passwords, login codes, full card numbers or CVC. For a cancellation, use “AIONE BIZCARD Cancellation”. For a refund, use “AIONE BIZCARD Refund Request”.

Business contact

ANT METAVERSE SDN. BHD.
Registration No. 202401028996
Malaysia

The address shown is our registered office. Customer support is provided by email; it is not a walk-in service desk.

Registered office
Suite 10.02, Level 10, The Gardens South Tower, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur, Malaysia.